User Account & Data Deletion
ClassPulse Platform · Rudra Software Solutions
1. Your Right to Delete Account & Data
At Rudra Software Solutions, we empower all students, parents, teachers, and administrators using our ClassPulse mobile and web applications with complete control over their personal data.
In compliance with Google Play's Account Deletion Requirement and data protection laws, you can request the permanent deletion of your account and all associated personal records at any time.
2. How to Request Account Deletion
- Open the mobile app (ClassPulse / SSC).
- Navigate to More / Profile tab.
- Scroll down to Account Settings.
- Tap "Request Account Deletion" and confirm.
Send an email from your registered email ID or phone number to:
[email protected]Subject: Account & Data Deletion Request
3. What Data Is Deleted?
Upon verification of your request, the following data is permanently purged from our active Cloudflare D1 databases within 30 calendar days:
- User login profile, password hashes, and biometric auth keys.
- Student profile details (name, photo, emergency contacts, address).
- Push notification registration tokens and session histories.
4. Data Retention for Legal Compliance
Historical financial fee receipts and tax transaction records may be retained in encrypted archives for up to statutory auditing periods as mandated by Indian tax and accounting regulations, after which they are securely destroyed.
Need Immediate Assistance?
Contact our Data Protection Officer directly at [email protected] or call our helpline at +91 9274718331.